123 Clinton Street
Brooklyn, NY, USA
At umshipe.xyz, we strive to get your orders to you quickly and reliably. This policy outlines our shipping process. By placing an order, you agree to these terms.
Order Processing Orders are processed within [X business days, e.g., 1-2] after payment confirmation. We do not process orders on weekends or major holidays. Orders placed after [cutoff time, e.g., 2 PM EST] will ship the next business day.
Shipping Methods and Costs
- Domestic Shipping (US): Via [carrier, e.g., USPS/UPS].
- Standard: [cost, e.g., $5 or free over $75], [time, e.g., 3-7 days].
- Expedited: [cost, e.g., $10], [time, e.g., 1-3 days].
- International Shipping: Available to [list countries]. Rates calculated at checkout based on weight/location. Delivery: [time, e.g., 7-21 days]. Duties/taxes are the customer’s responsibility. We do not ship to [restricted areas, e.g., PO boxes in some regions].
Tracking Your Order Once shipped, you’ll receive a confirmation email with a tracking number. Monitor your package at [carrier tracking link, e.g., usps.com]. If no update in 5 days, contact us at [email/support].
Delivery Issues
- Lost or Delayed Packages: File a claim with the carrier after [time, e.g., 10 days]. We’ll assist but aren’t liable for carrier errors.
- Incorrect Address: You’re responsible for providing accurate details. We can’t redirect once shipped.
- Force Majeure: Delays from weather, strikes, or other events are beyond our control.
Returns and Shipping Shipping costs are non-refundable. For returns, see our [link to Returns Policy]. Damaged items? Contact us within [time, e.g., 7 days] with photos for a prepaid label.
Changes to This Policy We may update this policy. Check back for the latest version.
Questions? Email us or chat with us.
